Frequently Asked Questions (FAQs)
1. What products does NIMI’S offer?
NIMI’S offers a range of traditional Indian pickles, chutneys, and murabba made using authentic recipes and premium ingredients.
2. Are NIMI’S products homemade?
Our products are crafted using traditional homemade-style recipes to deliver authentic taste and quality.
3. Do your products contain preservatives?
We use approved food-grade acidity regulators where required for product stability and shelf life. We do not use harmful artificial preservatives.
4. Which oil is used in your pickles?
Our pickles are prepared using premium quality mustard oil, including cold-pressed mustard oil in selected products.
5. Are your products vegetarian?
Yes, all NIMI’S products are 100% vegetarian.
6. What is the shelf life of the products?
Most products have a shelf life of 18–24 months when stored properly.
7. How should I store the products?
Store in a cool and dry place away from direct sunlight. Always use a clean and dry spoon and keep the lid tightly closed after use.
8. Do I need to refrigerate the products?
Refrigeration is not mandatory for most products but is recommended after opening for better freshness and taste.
9. Do you deliver across India?
Yes, we deliver across most locations in India through trusted courier partners.
10. How long does delivery take?
Orders are usually delivered within 3–7 business days depending on your location.
11. Can I cancel my order?
Orders can only be cancelled before dispatch. Once shipped, cancellation requests cannot be processed.
12. Do you accept returns or refunds?
Due to the nature of food products, opened items cannot be returned. However, damaged or incorrect products may qualify for replacement or refund.
13. What should I do if I receive a damaged product?
Please contact us within 48 hours of delivery with photos/videos of the damaged product and packaging.
14. Are your products spicy?
We offer products with different spice levels ranging from mild and tangy to bold and spicy.
15. Do your products contain artificial colors?
Our products are prepared to maintain authentic taste and appearance with minimal processing.
16. Is Cash on Delivery (COD) available?
COD availability depends on serviceable locations and order value.
17. How can I contact NIMI’S?
You can reach us through:
📞 Phone: +91 9278077997
📧 Email: nimisventures.25@gmail.com
18. Can I place bulk or wholesale orders?
Yes, we accept bulk and wholesale inquiries. Please contact us directly for pricing and partnership details.
19. Are your products suitable for daily consumption?
Yes, when consumed in moderation as part of a balanced diet, our products can be enjoyed daily with meals.
20. Why choose NIMI’S?
NIMI’S combines authentic traditional recipes, quality ingredients, hygienic preparation, and rich homemade taste to bring you flavors you can trust.