Terms & Conditions

Effective Date: [Insert Date]

Welcome to NIMI’S. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

  • This website is owned and operated by NIMI’S VENTURES.
  • By using this website, you agree to these Terms & Conditions.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • We offer food products including pickles, chutneys, murabba, and related items.
  • All products are subject to availability.
  • We reserve the right to discontinue or modify products without prior notice.

3. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.
  • We accept payments via secure third-party gateways (UPI, cards, net banking, etc.).
  • Cash on Delivery (COD) may be available for selected locations.

4. Order Acceptance & Cancellation

  • Once an order is placed, you will receive a confirmation.
  • We reserve the right to cancel any order due to:
    • Product unavailability
    • Payment issues
    • Incorrect pricing or product details
  • Customers may cancel orders before dispatch only.

5. Shipping & Delivery

  • Orders are processed within [Mon–Fri] business days.
  • Delivery timelines may vary based on location.
  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Refunds

  • Due to the nature of food products, we do not accept returns unless:
    • The product is damaged
    • The wrong item is delivered
  • Any issues must be reported within 48 hours of delivery with proof (images/videos).
  • Refunds (if applicable) will be processed within 5–7 working days.

7. Product Information Disclaimer

  • We strive to ensure all product details are accurate.
  • However, slight variations in taste, color, or texture may occur as products are made using natural ingredients.

8. Intellectual Property

  • All content on this website (text, images, logo, design) is the property of NIMI’S.
  • Unauthorized use or reproduction is strictly prohibited.

9. User Responsibilities

You agree not to:

  • Use the website for illegal purposes
  • Provide false or misleading information
  • Attempt to disrupt website functionality

10. Limitation of Liability

  • NIMI’S shall not be liable for any indirect or incidental damages arising from the use of our products or website.
  • Customers are responsible for checking ingredient details in case of allergies.

11. Privacy

Our Privacy Policy also governs your use of this website.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.
    Any disputes shall be subject to the jurisdiction of Lucknow, Uttar Pradesh.

13. Contact Us

If you have any questions about this Privacy Policy, don’t hesitate to get in touch with us:

NIMI’S VENTURES
K-192, Sector K, Ashiyana
Kanpur Road, Lucknow – 226012, India

📞 Phone: +91 9278077997
📧 Email: nimisventures.25@gmail.com | info@nimis.in